Choosing the right NDIS support worker can make a big difference in your journey. Explore this guide from Lotus, your trusted support worker Gold Coast for simple tips to choose the one that suits your plan.
What Can a NDIS Support Worker Do Under NDIS?
A disability support worker plays an important role in every participant’s NDIS journey. Their job is providing care and also helping people live more independently, build skills and feel connected to their community. Support workers can assist with a wide range of daily needs:
- Personal care: bathing, dressing, grooming, toileting and managing medication
- Household tasks: cooking, cleaning, laundry and keeping the home safe and organised
- Transport and appointments: driving or supporting participants to attend medical visits, therapy, work, study or social activities
- Skill-building: helping with budgeting, shopping, cooking, communication and time management
- Social and community participation: joining in community programs, hobbies and social events while offering companionship
- Health and mobility support: assisting with safe movement, using equipment and routine health checks
- Emotional wellbeing: encouraging activities that support mental health and providing emotional support when needed
2 tips to choose the right NDIS support worker for your NDIS journey
Remember that an NDIS support worker is the one who will communicate with you and be by your side the most. Consider these 3 tips to choose someone suitable for your plan.
Know the boundaries well
A successful working relationship between the worker and the participant requires rapport and trust. Because in providing personal service, workers often develop close relationships with the client. It is easy for supporters to get drawn into their lives in ways that go beyond the job.
Sometimes maybe there is a task that is outside the worker’s role. That’s why recognising and respecting boundaries is so important. Clear boundaries keep your relationship professional and safe. They protect both the participant and the worker and make sure everyone understands what the role includes and what it doesn’t.
For example, boundaries being blurred can include:
- Becoming overly involved with a participant and/or family member
- Blurring of work/home boundaries
- Showing favouritism or over familiarity around others
- Lending or borrowing money·
- Accepting gifts
Registered ones with professional qualifications
Having a registered support worker for your NDIS plan is very important, especially if your plan is agency-managed. In this case, only registered providers can deliver NDIS-funded support. Registered providers must also meet strict government standards for quality and safety, with regular audits and mandatory worker checks.
At Lotus, we require disability support workers to have one or more of the following qualifications:
- Certificate III in Individual Support
- Certificate IV in Disability
- Certificate IV in Mental Health and Peer Support
- Minimum 2 years experience in the required field
So that you can feel confident knowing your support is provided by skilled and qualified workers who meet the highest standards of care.
Contact Lotus for NDIS support worker Gold Coast information so we can understand you more and provide the right care for your needs!
